Ensure maximum uptime
Throughout the lifetime of your assets – we offer tailor-made solutions to ensure maximum utilization. Our team of highly committed technical support engineers and in field service engineers will mobilize and support in any location world-wide or remotely.
Total Care
To ensure maximum uptime and utilization of your assets we provide long term service agreements – Uptime Total Care. A proactive maintenance approach, where we offer:
Planning
Plan and understand requirements together with our customers
Yearly Inspections
Full report provides health status for system and components
OEM Certificate issued yearly
Extended OEM Warranty
The yearly inspections are required for active units and are followed up with yearly certificates issued upon completion. As for passive/ laid-up units, there are no requirements for a yearly inspection, but we always emphasize the importance of necessary work prior to going into lay-up.
Customer benefits
Customer benefits offered through UTC are
No annual fee
Dedicated Key Account Management resources, tailor-made collaborative follow up
Ensure maximum utilization of asset through preventive maintenance approach
Volume based discount on spare parts