Ensure maximum uptime
Throughout the lifetime of your assets – we offer tailor-made solutions to ensure maximum utilization. Our team of highly committed technical support engineers and in field service engineers will mobilize and support in any location world-wide or remotely.
To ensure maximum uptime and utilization of your assets we provide long term service agreements – Uptime Total Care. A proactive maintenance approach, where we offer:
Plan and understand requirements together with our customers
Full report provides health status for system and components
OEM Certificate issued yearly
Extended OEM Warranty
The yearly inspections are required for active units and are followed up with yearly certificates issued upon completion. As for passive/ laid-up units, there are no requirements for a yearly inspection, but we always emphasize the importance of necessary work prior to going into lay-up.
Customer benefits offered through UTC are
No annual fee
Dedicated project management resources, tailor-made collaborative follow up
Ensure maximum utilization of asset through preventive maintenance approach
Volume based discount on spare parts
Every UTC Customer will be assigned a Key Account Manager, dedicated to follow up your assets and plan the maintenance of your equipment.